Privacy Policy
Last updated: 10th December 2025
This Privacy Policy explains how Navante Ltd (“Navante”, “we”, “us”, or “our”) collects, uses and protects your personal data when you visit our website [insert website URL] (“Website”) or otherwise interact with us.
We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018 and other applicable data protection laws.
1. Who we are (Data Controller)
Navante Ltd
Company number: 16314513
Registered office: 32–38 Dukes Place, London, England, EC3A 7LP
Navante Ltd is the data controller of your personal data processed in connection with this Website.
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Email: enquires@navante.co.uk
Postal address: Navante Ltd, 32–38 Dukes Place, London, England, EC3A 7LP
2. How we collect your personal data
We may collect personal data in the following ways:
Directly from you, for example when you:
Fill in a contact form on the Website;
Request information or support;
Sign up to newsletters or marketing communications;
Communicate with us by phone, email or other channels.
Automatically, when you:
Browse or interact with our Website (via cookies, log files and similar technologies).
3. Types of personal data we collect
Depending on how you interact with us, we may collect and process the following categories of personal data:
Identity and contact details
Name, job title, company name, email address, telephone number, and any other details you choose to provide in forms or correspondence.
Website usage data
IP address, browser type, device information, operating system, referring URLs, pages viewed, links clicked, and the date/time of visits.Marketing preferencesYour preferences for receiving marketing from us, and your communication preferences.
We do not intentionally collect special category (sensitive) personal data via the Website.
4. Purposes and legal bases for processing
We process your personal data for the following purposes and under the following legal bases:
- To respond to enquiries and provide information or services you request
Data: identity and contact details, message content
- Legal basis: Legitimate interests (our interest in responding to enquiries and operating our business) and/or performance of a contract where applicable.
To manage our relationship with you and our clients
- Data: identity, contact details, correspondence history
- Legal basis: Performance of a contract and legitimate interests (managing customer relationships and business operations).
To send you marketing communications (where permitted)
- Data: name, email address, marketing preferences
- Legal basis: Consent (e.g. where you opt in via our forms) or legitimate interests (where we can lawfully send B2B marketing about similar services), subject to your right to opt out at any time.
To improve and secure our Website
- Data: website usage data, technical information
- Legal basis: Legitimate interests (monitoring and improving our Website, user experience and security).
To comply with legal and regulatory obligations
- Data: identity and contact details, transaction / communication records
- Legal basis: Compliance with a legal obligation.
5. Cookies and similar technologies
We use cookies and similar technologies to:
- Make the Website function properly;
- Understand how visitors use the Website;
- Improve performance and user experience.
Where required by law, we will seek your consent before setting non-essential cookies. You can manage your cookie preferences via your browser settings and, where provided, our cookie banner.
For more detailed information about the cookies we use, please see our Cookie Policy [link or indicate that it’s coming soon].
6. Sharing your personal data
We may share your personal data with:
- Service providers and suppliers who help us operate our business and Website (e.g. website hosting, IT support, analytics providers, professional advisers). These parties only process your data on our instructions and are subject to confidentiality obligations.
- Regulators, law enforcement or other authorities where required to comply with legal obligations or to protect our rights, property or the safety of others.
- Prospective buyers, investors or business partners in the context of a business sale, merger or restructuring, where permitted by law and subject to appropriate safeguards.
We do not sell your personal data.
7. International transfers
Some of our service providers may be located outside the UK. Where personal data is transferred outside the UK, we will ensure that appropriate safeguards are in place, such as:
- An adequacy regulation by the UK government; or
- UK International Data Transfer Agreements or the EU Standard Contractual Clauses (as adopted or recognised in the UK).
You can contact us using the details in section 1 for more information about these safeguards.
8. Data retention
We will keep your personal data only for as long as necessary for the purposes set out in this Privacy Policy, including:
- For as long as we need to respond to your enquiry or provide services;
- For as long as you remain subscribed to our marketing lists;
- For the duration required by legal, regulatory, tax or accounting requirements.
When data is no longer required, we will delete it or anonymise it in a secure manner.
9. How we protect your data
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or disclosure. These measures include access controls, secure systems and staff training.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Your data protection rights
Under the UK GDPR, you have certain rights in relation to your personal data, including:Right of access – to obtain a copy of your personal data and information about how it is processed.Right to rectification – to have inaccurate or incomplete personal data corrected.Right to erasure – to request deletion of your personal data in certain circumstances.Right to restriction – to request that we restrict the processing of your personal data in certain situations.Right to data portability – to receive your personal data in a structured, commonly used and machine-readable format and have it transmitted to another controller where technically feasible.Right to object – to object to processing based on our legitimate interests or to direct marketing at any time.Right to withdraw consent – where we rely on consent, you can withdraw it at any time (this won’t affect processing before withdrawal).
To exercise any of these rights, please contact us using the details in section 1.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection, at ico.org.uk or by calling 0303 123 1113. We would, however, appreciate the chance to deal with your concerns first, so please contact us in the first instance.
10. Your data protection rights
Under the UK GDPR, you have certain rights in relation to your personal data, including:Right of access – to obtain a copy of your personal data and information about how it is processed.Right to rectification – to have inaccurate or incomplete personal data corrected.Right to erasure – to request deletion of your personal data in certain circumstances.Right to restriction – to request that we restrict the processing of your personal data in certain situations.Right to data portability – to receive your personal data in a structured, commonly used and machine-readable format and have it transmitted to another controller where technically feasible.Right to object – to object to processing based on our legitimate interests or to direct marketing at any time.Right to withdraw consent – where we rely on consent, you can withdraw it at any time (this won’t affect processing before withdrawal).
To exercise any of these rights, please contact us using the details in section 1.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection, at ico.org.uk or by calling 0303 123 1113. We would, however, appreciate the chance to deal with your concerns first, so please contact us in the first instance.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email or via the Website.
Please check this page periodically to stay informed about how we use your personal data.
